Reviews
The experience of our customers





I'd agree with others and say it's not the most professional set up, but my boyfriend and I had a really good time on th... read moreI'd agree with others and say it's not the most professional set up, but my boyfriend and I had a really good time on the sunset tour. The scenery is so stunning! We were told photos would be posted on their Facebook page so we didn't take our cameras with us, unfortunately nothing has been posted 🙁 (even after chasing up with emails asking) so take yours if you go! You'll kick yourself if you don't. read less


Poor Customer Service. Don't use the Groupon, we had so much trouble with reserving a spot for our bachelorette party. E... read morePoor Customer Service. Don't use the Groupon, we had so much trouble with reserving a spot for our bachelorette party. Even called ahead for help. Ended up having to pay for cash up front and then cancel our already paid for Groupon. The employees are not friendly and will talk down to you. Would not recommend. read less


Some of the worst customer service I have ever experienced! I purchased a groupon for the sunset paddleboard about 2 mon... read moreSome of the worst customer service I have ever experienced! I purchased a groupon for the sunset paddleboard about 2 months prior to the date I wanted. When I went to book on their website the code wouldn't work. So I used their contact us page thinking it would be an easy problem to solve. I never heard back so I sent a direct email. Never heard back again so I called. It went straight to voicemail and the mailbox was full. I called a few times again and nothing. Finally I sent a nasty email and I got a response back saying that they book quickly and there was only one spot available for the night I wanted (it was supposed to be my husband and I). But we could still come and watch the sunset. I was confused as to how that would work and asked some clarifying questions. Well, shocker! I never heard back. Our vacation to Miami was this weekend and we didn't get to do the sunset paddleboard that I already paid for. Nobody ever apologized for the error or for not returning my emails. Apparently it was my fault because 2 months prior isn't enough time to reserve your date. It's a shame because I was really excited and it looked super cool. But I would never use this company or recommend them to anyone because of their terrible customer service. I will be taking this up with groupon for a refund. read less


We booked a Sunset Tour, paid for a taxi to get there, and they had left for the day already. I confirmed our appointmen... read moreWe booked a Sunset Tour, paid for a taxi to get there, and they had left for the day already. I confirmed our appointment and everything. They just bailed. No call. Nothing. BEWARE!!!! read less


I truly enjoyed this experience! At first I was a bit concerned with the choppiness of the water. But a great instructo... read moreI truly enjoyed this experience! At first I was a bit concerned with the choppiness of the water. But a great instructor, Julio, came out with me and I had a ball! We saw two dolphins 🐬 as well 😍 I can't wait to try it again. It was fun and a good work out! read less


My best friend and I decided to try paddling boarding once we saw there was a groupon for it. We found the place easily.... read moreMy best friend and I decided to try paddling boarding once we saw there was a groupon for it. We found the place easily. The people who worked there were very friendly but the instructor told us that he wouldn't be out there on the water with us and to follow the path of the map that was on the wall. Overall we had a great experience/workout (although we did get lost lol. I couldn't remember the map once we got out there) But I would recommend This place to anyone who wants to get out in the water and have some "tiring" fun. I definitely slept well that night � read less


Patricia was a fantastic guide...She kept the group moving along regardless of the experience level. She also showed pas... read morePatricia was a fantastic guide...She kept the group moving along regardless of the experience level. She also showed passion for her job. The experience was one we are so happy we got to enjoy right before we left Miami. A definite must do! read less


Awesome activity! Not just for younger people. I'm over 55 and do not excersize on a regular basis and this was pretty e... read moreAwesome activity! Not just for younger people. I'm over 55 and do not excersize on a regular basis and this was pretty easy. The twilight tour was so peaceful and the view of the skyline at sunset was breathtaking! read less


I loved the tour to sunset was awesome! We stayed even longer than the tour hours coz the atmosphere was so relaxing and... read moreI loved the tour to sunset was awesome! We stayed even longer than the tour hours coz the atmosphere was so relaxing and romantic and the sunset was awesome! Great tour will recommend to all read less
Anna Anisimova 12/28/2014

Esperaba más Los Paddleboards que usan en el Tour son muy buenos y ligeros. Debes de ir con mucha paciencia ya que se toman demasiado... read moreLos Paddleboards que usan en el Tour son muy buenos y ligeros. Debes de ir con mucha paciencia ya que se toman demasiado tiempo en el registro y preparación. Esperaba que fuera un recorrido más largo. Creo que pueden mejorar la experiencia. read less


Paddleboarding with this company was amazing. We booked through Groupon and got a great deal, and for the value that we ... read morePaddleboarding with this company was amazing. We booked through Groupon and got a great deal, and for the value that we paid, the results were so much better than I could have expected. The staff was super nice and accommodating, and gave us even more extra time despite us running late. The views from the location were also amazing – downtown was partly visible, and of course the mansions looked great up close. We'll definitely be back, a few more times! read less
Michael Leggett 10/28/2020
